#1 Rated Cleaning Service in Canberra
- Trusted Cleaners
- 5 Star Rated Service
- 100% Happiness Guarantee
- Fully Insured
- CALL US NOW
08:00am - 09:00pm, Monday - Sunday
for booking assistance
- CALL US NOW : 08:00am - 09:00pm, Monday - Sunday for booking assistance
- Same Day Cleaning Available
- Available on Evening & Weekends
We Will Get It Cleaned
TAKES LESS THAN 60 SECONDS
Call The Cleaners is a straightforward and transparent solution for all of your professional house cleaning needs. Try our professional cleaners today and experience a clean home. There are no hidden fees or contracts to sign, and you can cancel at any time.
TAKES LESS THAN 60 SECONDS
Call The Cleaners is a straightforward and transparent solution for all of your professional house cleaning needs.
Try our professional cleaners today and experience a clean home.
There are no hidden fees or contracts to sign, and you can cancel at any time.
TAKES LESS THAN 60 SECONDS
| Benefits | Call The Cleaners | Standard Cleaning Companies |
|---|---|---|
| Trusted & Vetted Cleaners | ||
| Tailored Service, No Hidden Fees | ||
| 100% Money-Back guarantee | ||
| Schedule Online, Cancel Anytime | ||
| Trusted by 1000+ Sydney Homes | ||
| Same Cleaning Team Each Time | ||
| Fastest Phone Call & Email Support | ||
| Cleaning Supplies & Equipments Included |
Simply book in 4 steps
Simply book in 4 steps
online or over the phone
Call the Cleaners matches
you with your trusted professional
Manage your bookings online through your own login portal
Relax and enjoy your
clean space
TAKES LESS THAN 60 SECONDS
online or over the phone
Call the Cleaners matches
you with your trusted professional
Manage your bookings online through your own login portal
Relax and enjoy your
clean space
TAKES LESS THAN 60 SECONDS
Our Best Pricing Plan For
Cleaning Services
Pricing Plan
Saves time and energy by contacting Call the Cleaners to maintain a healthy and hygienic living environment.
Starts from $130
Bedroom, Living Room and All Common Areas
Clean hallways & staircases
Vacuum & mop all floors
Dust & wipe down all surfaces
Empty bins
Make beds (upon request)
Dust furniture
Quick de-clutter of floors
Wipe down electronics
Wipe down outside wardrobes
Clean all light switches & doorknobs.
Bathroom
Clean floors
Scrub toilets
Clean outside of cabinets & drawers
Clean bathtub & shower
Clean sink & taps
Clean mirrors
Clean & wipe down all bench-top surfaces
Clean & dry buff sink/tub & taps
Remove all dust & lint
Clean, vacuum, & mop floors
Clean all light switches & doorknobs.
Kitchen
Stack & run the dishwasher (upon request)
Wipe down the outside of appliances
Wet-wipe outside of the fridge
Wet-wipe the outside of the oven
Clean the outside of cabinets & drawers
Clean all surfaces
Clean sink
Clean stove
Vacuum & mop floors
Give Your Home That Extra Shine
Simply add extras to your cleaning service whenever they are required.
Carpet Steam Clean
Inside Cupboards (must be empty)
Inside Oven
Interior Window and Sliding Doors
Wet Wipe Blinds (per fixture)
Spot Clean Walls
Garage Sweep & Tidy
Patio
Deck
Balcony
Inside Fridge
Change Bed Sheet
Get thorough cleaning of hard-to-reach areas and neglected spaces to revive and restore the original beauty of your home with Call the Cleaners.
Starts from $160
Bedroom, Living Room and All Common Areas
Clean hallways & staircases
Vacuum & mop all floors
Dust & wipe down all surfaces
Empty bins
Make beds (upon request)
Dust furniture
Quick de-clutter of floors
Wipe down electronics
Wipe down outside wardrobes
Clean all light switches & doorknobs.
clean mirrors
clean window frames & ledges
dust cornices & remove cobwebs
detail skirting boards
detail all doors & door frames
clean ceiling fans & a.c vents
Bathroom
Clean floors
Scrub toilets
Clean outside of cabinets & drawers
Clean bathtub & shower
Clean sink & taps
Clean mirrors
Clean & wipe down all bench-top surfaces
Clean & dry buff sink/tub & taps
Remove all dust & lint
Clean, vacuum, & mop floors
Clean all light switches & doorknobs.
remove all lint from the exhaust fan
Kitchen
Stack & run the dishwasher (upon request)
Wipe down the outside of appliances
Wet-wipe outside of the fridge
Wet-wipe the outside of the oven
Clean the outside of cabinets & drawers
Clean all surfaces
Clean sink
Clean stove
Vacuum & mop floors
Give Your Home That Extra Shine
Simply add extras to your cleaning service whenever they are required.
Carpet Steam Clean
Inside Cupboards (must be empty)
Inside Oven
Interior Window and Sliding Doors
Wet Wipe Blinds (per fixture)
Spot Clean Walls
Garage Sweep & Tidy
Patio
Deck
Balcony
Inside Fridge
Change Bed Sheet
Call the Cleaners helps retrieve the security deposit in full and presents
the property in the best possible condition for new tenants.
Starts from $320
Bedroom, Living Room and All Common Areas
Clean hallways & staircases
Vacuum & mop all floors
Dust & wipe down all surfaces
Make beds (upon request)
Dust furniture
Empty bins
Clean mirrors
Clean window frames & ledges
Dust cornices & remove cobwebs
Detail skirting boards
Detail all doors & door frames
Clean ceiling fans & a.c vents
Clean accessible light fittings
Clean inside cabinets, drawers & shelves
Inside windows & window tracks
Inside and outside of sliding doors including tracks
Bathroom
Clean floors
Scrub toilets
Clean outside of cabinets & drawers
Clean bathtub & shower
Clean sink & taps
Clean mirrors
Clean & wipe down all bench-top surfaces
Clean & dry buff sink/tub & taps
Remove all dust & lint
Clean, vacuum, & mop floors
Clean all light switches & doorknobs.
Remove all lint from the exhaust fan
Clean inside of cabinets & drawers
Remove dust from skirting boards
Clean light fittings & where accessible
Kitchen
Wipe down the outside of appliances
Wet-wipe outside of the fridge
Wet-wipe the outside of the oven
Clean the outside of cabinets & drawers
Clean all surfaces
Clean sink
Clean stove
Vacuum & mop floors
Inside oven (incl. trays & racks)
Clean range hood & filters
Clean inside cabinets, shelves & drawers
Give Your Home That Extra Shine
Simply add extras to your cleaning service whenever they are required.
Carpet Steam Clean
Spot Clean Walls
Garage Sweep & Tidy
Patio
Deck
Balcony
Inside Fridge
Wet Wipe Blinds
(per fixture)
End of Lease Flea Treatment (pest control)
There are certain things we don’t clean or guarantee due to OHS risks, liability risks, and complexity.
This includes things such as:
- Chandeliers,
- Light Bulbs,
- Fly Screens,
- Fireplaces Biohazards (e.g. blood, faeces, excessive mould, etc.),
- Silicon & Grout Remediation,
- Removal of certain mineral deposits (e.g. stains in toilet bowls),
- Removal of pet hair embedded in carpet fibres,
- Picture Rails,
- High Reach Areas (e.g. tops of cupboards, ceilings, etc),
- We also do not move furniture or clean underneath it,
- we do not guarantee removal of any stains (including remediation of stained grout or silicon),
- nor do we put away dishes, pots, pans, etc.
TAKES LESS THAN 60 SECONDS
Call the Cleaners Price List
You might recognise it as rental cleaning, end of lease cleaning, or vacate cleaning. It’s all one and the same for us!
See below our Sydney end of lease cleaning prices.
| Property Size | House Cleaning | Deep Cleaning | End of Lease Cleaning |
|---|---|---|---|
| 1 Bedroom, 1 Bathroom | $130 | $160 | $320 |
| 2 Bedroom, 1 Bathrooms | $130 | $190 | $390 |
| 3 Bedrooms, 2 Bathrooms | $220 | $250 | $455 |
| 4 Bedrooms, 2 Bathrooms | $250 | $310 | $525 |
| 5 Bedrooms, 2 Bathrooms | $280 | $340 | $595 |
| 5 Bedrooms, 3 Bathrooms | $310 | $370 | $625 |
| 6 Bedrooms, 3 Bathrooms | $340 | $400 | $695 |
| 6 Bedrooms, 4 Bathrooms | $370 | $430 | $725 |
| 7 Bedrooms, 4 Bathrooms | $410 | $460 | $795 |
| 8 Bedrooms, 5 Bathrooms | $490 | $550 | $900 |
Services Add-ons
| Services | House Cleaning | Deep Cleaning | End of Lease Cleaning |
|---|---|---|---|
| Wet Wipe Blinds (per blind) | $10 | $10 | $10 |
| Inside Oven | $60 | $60 | Included |
| Carpet Steam Clean (per room or area) | $35 | $35 | $35 |
| Sliding Door & Interior Windows (1-3 Bedroom) | $60 | $60 | Included |
| Sliding Door & Interior Windows (4-6 Bedroom) | $120 | $120 | Included |
| Exterior Window (1-3 Bedroom) | $60 | $60 | $60 |
| Exterior Window (4-6 Bedroom) | $120 | $120 | $120 |
| Rangehood | $40 | $40 | Included |
| Inside Cupboards (must be empty) (1-3 Bedroom) | $60 | $60 | Included |
| Inside Cupboards (must be empty) (4-6 Bedroom) | $120 | $120 | Included |
| Garage Sweep & Tidy | $30 | $30 | $30 |
| Patio | $30 | $30 | $30 |
| Deck | $30 | $30 | $30 |
| Large Balcony | $60 | $60 | $60 |
| Small Balcony | $30 | $30 | $30 |
| Inside Fridge | $60 | $60 | $60 |
| Spot Clean Walls (30 Minutes) | $30 | $30 | $30 |
| Spot Clean Walls (1 Hour) | $60 | $60 | $60 |
| Change Bed Sheets | $10 | $10 | $10 |
Our Best Pricing Plan For
Cleaning Services
Pricing Plan
Saves time and energy by contacting Call the Cleaners to maintain a healthy and hygienic living environment.
Starts from $130
Bedroom, Living Room and All Common Areas
Clean hallways & staircases
Vacuum & mop all floors
Dust & wipe down all surfaces
Empty bins
Make beds (upon request)
Dust furniture
Quick de-clutter of floors
Wipe down electronics
Wipe down outside wardrobes
Clean all light switches & doorknobs.
Bathroom
Clean floors
Scrub toilets
Clean outside of cabinets & drawers
Clean bathtub & shower
Clean sink & taps
Clean mirrors
Clean & wipe down all bench-top surfaces
Clean & dry buff sink/tub & taps
Remove all dust & lint
Clean, vacuum, & mop floors
Clean all light switches & doorknobs.
Kitchen
Stack & run the dishwasher (upon request)
Wipe down the outside of appliances
Wet-wipe outside of the fridge
Wet-wipe the outside of the oven
Clean the outside of cabinets & drawers
Clean all surfaces
Clean sink
Clean stove
Vacuum & mop floors
Give Your Home That Extra Shine
Simply add extras to your cleaning service whenever they are required.
Carpet Steam Clean
Inside Cupboards (must be empty)
Inside Oven
Interior Window and Sliding Doors
Wet Wipe Blinds (per fixture)
Spot Clean Walls
Garage Sweep & Tidy
Patio
Deck
Balcony
Inside Fridge
Change Bed Sheet
House Cleaning Price List
You might recognise it as rental cleaning, house cleaning, or vacate cleaning. It’s all one and the same for us! See below our house cleaning prices.
| Property Size | Price |
|---|---|
| 1 Bedroom, 1 Bathroom | $143.00 |
| 2 Bedroom, 1 Bathrooms | $143.00 |
| 3 Bedrooms, 2 Bathrooms | $242.00 |
| 4 Bedrooms, 2 Bathrooms | $275.00 |
| 5 Bedrooms, 2 Bathrooms | $308.00 |
| 5 Bedrooms, 3 Bathrooms | $341.00 |
| 6 Bedrooms, 3 Bathrooms | $374.00 |
| 6 Bedrooms, 4 Bathrooms | $407.00 |
| Service | Price | House Cleaning |
|---|---|---|
| Wet Wipe Blinds (per blind) | $10 | $10 |
| Inside Oven | $60 | $60 |
| Carpet Steam Clean (per room or area) | $35 | $35 |
| Sliding Door & Interior Windows (1-3 Bedroom) | $60 | $60 |
| Inside Cupboards (must be empty) (1-3 Bedroom) | $60 | $60 |
| Inside Cupboards (must be empty) (4-6 Bedroom) | $120 | $120 |
| Garage Sweep & Tidy | $30 | $30 |
| Patio | $30 | $30 |
| Deck | $30 | $30 |
| Large Balcony | $60 | $60 |
| Small Balcony | $30 | $30 |
| Inside Fridge | $60 | $60 |
| Spot Clean Walls (30 Minutes) (1-3 Bedroom) | $30 | $30 |
| Spot Clean Walls (1 Hour) (1-3 Bedroom) | $60 | $60 |
| Change Bed Sheets | $10 | $10 |
Get thorough cleaning of hard-to-reach areas and neglected spaces to revive and restore the original beauty of your home with Call the Cleaners.
Starts from $160
Bedroom, Living Room and All Common Areas
Clean hallways & staircases
Vacuum & mop all floors
Dust & wipe down all surfaces
Empty bins
Make beds (upon request)
Dust furniture
Quick de-clutter of floors
Wipe down electronics
Wipe down outside wardrobes
Clean all light switches & doorknobs.
clean mirrors
clean window frames & ledges
dust cornices & remove cobwebs
detail skirting boards
detail all doors & door frames
clean ceiling fans & a.c vents
Bathroom
Clean floors
Scrub toilets
Clean outside of cabinets & drawers
Clean bathtub & shower
Clean sink & taps
Clean mirrors
Clean & wipe down all bench-top surfaces
Clean & dry buff sink/tub & taps
Remove all dust & lint
Clean, vacuum, & mop floors
Clean all light switches & doorknobs.
remove all lint from the exhaust fan
Kitchen
Stack & run the dishwasher (upon request)
Wipe down the outside of appliances
Wet-wipe outside of the fridge
Wet-wipe the outside of the oven
Clean the outside of cabinets & drawers
Clean all surfaces
Clean sink
Clean stove
Vacuum & mop floors
Give Your Home That Extra Shine
Simply add extras to your cleaning service whenever they are required.
Carpet Steam Clean
Inside Cupboards (must be empty)
Inside Oven
Interior Window and Sliding Doors
Wet Wipe Blinds (per fixture)
Spot Clean Walls
Garage Sweep & Tidy
Patio
Deck
Balcony
Inside Fridge
Change Bed Sheet
Deep Cleaning Price List
You might recognise it as rental cleaning, deep cleaning, or vacate cleaning. It’s all one and the same for us! See below our deep cleaning prices.
| Property Size | Price |
|---|---|
| 1 Bedroom, 1 Bathroom | $176.00 |
| 2 Bedroom, 1 Bathrooms | $209.00 |
| 3 Bedrooms, 2 Bathrooms | $275.00 |
| 4 Bedrooms, 2 Bathrooms | $341.00 |
| 5 Bedrooms, 2 Bathrooms | $374.00 |
| 5 Bedrooms, 3 Bathrooms | $407.00 |
| 6 Bedrooms, 3 Bathrooms | $440.00 |
| 6 Bedrooms, 4 Bathrooms | $473.00 |
| Service | Price | Deep Cleaning |
|---|---|---|
| Wet Wipe Blinds (per blind) | $10 | $10 |
| Inside Oven | $60 | $60 |
| Carpet Steam Clean (per room or area) | $35 | $35 |
| Sliding Door & Interior Windows (1-3 Bedroom) | $60 | $60 |
| Sliding Door & Interior Windows (4-6 Bedroom) | $120 | $120 |
| Inside Cupboards (must be empty) (1-3 Bedroom) | $60 | $60 |
| Inside Cupboards (must be empty) (4-6 Bedroom) | $120 | $120 |
| Garage Sweep & Tidy | $30 | $30 |
| Patio | $30 | $30 |
| Deck | $30 | $30 |
| Large Balcony | $60 | $60 |
| Small Balcony | $30 | $30 |
| Inside Fridge | $60 | $60 |
| Spot Clean Walls (30 Minutes) (1-3 Bedroom) | $30 | $30 |
| Spot Clean Walls (1 Hour) (1-3 Bedroom) | $60 | $60 |
| Spot Clean Walls (2 hours) (4-6 Bedroom) | $120 | $120 |
| Change Bed Sheets | $10 | $10 |
Call the Cleaners helps retrieve the security deposit in full and presents
the property in the best possible condition for new tenants.
Starts from $320
Bedroom, Living Room and All Common Areas
Clean hallways & staircases
Vacuum & mop all floors
Dust & wipe down all surfaces
Make beds (upon request)
Dust furniture
Empty bins
Clean mirrors
Clean window frames & ledges
Dust cornices & remove cobwebs
Detail skirting boards
Detail all doors & door frames
Clean ceiling fans & a.c vents
Clean accessible light fittings
Clean inside cabinets, drawers & shelves
Inside windows & window tracks
Inside and outside of sliding doors including tracks
Bathroom
Clean floors
Scrub toilets
Clean outside of cabinets & drawers
Clean bathtub & shower
Clean sink & taps
Clean mirrors
Clean & wipe down all bench-top surfaces
Clean & dry buff sink/tub & taps
Remove all dust & lint
Clean, vacuum, & mop floors
Clean all light switches & doorknobs.
Remove all lint from the exhaust fan
Clean inside of cabinets & drawers
Remove dust from skirting boards
Clean light fittings & where accessible
Kitchen
Wipe down the outside of appliances
Wet-wipe outside of the fridge
Wet-wipe the outside of the oven
Clean the outside of cabinets & drawers
Clean all surfaces
Clean sink
Clean stove
Vacuum & mop floors
Inside oven (incl. trays & racks)
Clean range hood & filters
Clean inside cabinets, shelves & drawers
Give Your Home That Extra Shine
Simply add extras to your cleaning service whenever they are required.
Carpet Steam Clean
Spot Clean Walls
Garage Sweep & Tidy
Patio
Deck
Balcony
Inside Fridge
Wet Wipe Blinds
(per fixture)End of Lease Flea Treatment (pest control)
End Of Lease Cleaning Price List
You might recognise it as rental cleaning, end of lease cleaning, or vacate cleaning. It’s all one and the same for us! See below our Sydney end of lease cleaning prices.
| Property Size | Price |
|---|---|
| 1 Bedroom, 1 Bathroom | $352.00 |
| 2 Bedroom, 1 Bathrooms | $429.00 |
| 3 Bedrooms, 2 Bathrooms | $500.50 |
| 4 Bedrooms, 2 Bathrooms | $577.50 |
| 5 Bedrooms, 2 Bathrooms | $654.50 |
| 5 Bedrooms, 3 Bathrooms | $687.50 |
| 6 Bedrooms, 3 Bathrooms | $764.50 |
| 6 Bedrooms, 4 Bathrooms | $797.50 |
| Service | Price | End Of Lease |
|---|---|---|
| Interior Windows | Included | Included |
| Oven Cleaning | Included | Included |
| Rangehood Cleaning | Included | Included |
| Inside Cupboards | Included | Included |
| Walls Spot Cleaning (1 hr) | $60 | $60 |
| Small Balcony | $30 | $30 |
| Large Balcony | $60 | $60 |
| Blinds/ Shutters | $10 (per blind/ shutter) | $10 (per blind/ shutter) |
| Carpet Steam Cleaning | $35 (per room) | $35 (per room) |
| Garage Sweep & Tidy | $60 | $60 |
| Patio/Deck | $30 | $30 |
| Inside Fridge | $30 | $30 |
| End of Lease Flea Treatment (pest control) | $140 | $140 |
There are certain things we don’t clean or guarantee due to OHS risks, liability risks, and complexity.
This includes things such as:
- Chandeliers,
- Light Bulbs,
- Fly Screens,
- Fireplaces Biohazards (e.g. blood, faeces, excessive mould, etc.),
- Silicon & Grout Remediation,
- Removal of certain mineral deposits (e.g. stains in toilet bowls),
- Removal of pet hair embedded in carpet fibres,
- Picture Rails,
- High Reach Areas (e.g. tops of cupboards, ceilings, etc),
- We also do not move furniture or clean underneath it,
- we do not guarantee removal of any stains (including remediation of stained grout or silicon),
- nor do we put away dishes, pots, pans, etc.
TAKES LESS THAN 60 SECONDS
Our Satisfaction Guarantee
100% Satisfaction Guaranteed For General, Deep, Regular,
Move In and Carpet Cleaning Services
If you are dissatisfied with the job or if there was an oversight from our cleaning team, please contact us within 24 hours of the service and we will return to fix the problem at no additional charge. If you are still unsatisfied with the work, we will provide a partial reimbursement as part of our commitment to ensuring your complete 100% satisfaction.
End Of Lease Cleaning, Bond Cleaning,
Move Out Cleaning Service : Bond Back Guarantee
| Benefits | Call The Cleaners |
|---|---|
| Organic, sustainable cleaning products | |
| Quick and easy online booking | |
| Outstanding customer service | |
| Super fast response rate | |
| A thorough, friendly and experienced cleaning crew | |
| No lock in contracts | |
| Customisable Service | |
| Competitive pricing |
TAKES LESS THAN 60 SECONDS
How To Book Your Cleaning Services Online
When you book your cleaning service online, our system calculates the size of your home using the number of bedrooms and bathrooms.
You can then customise your service with optional extras and we’ll estimate the amount of work required.
CONFUSED? Check our checklist: https://callthecleaners.com.au/full-checklist/
We HIGHLY recommend a Deep Clean for homes not cleaned for 30 days and for first visits to get your home prepared for ongoing maintenance.
For all End-of-Lease cleans, homes must be empty prior to our team’s arrival.
One time home cleaning services are charged at full price. However, if you are a regular customer, you will get a discount for being a loyal customer.
So you may get 20% off weekly home cleaning or 15% off fortnightly home cleaning!
First, since we need to estimate the overall size of the property. So kindly enter how many stories the property has, as well as the number of bedrooms and bathrooms in your home. Please also let us know if you have a laundry.
For simplicity and accuracy of your quote, if you have a study/ office, please add it as an additional ‘bedroom’. If you have a separate toilet/ powder room/ dressing room, then please add it as an additional ‘bathroom’.
Click to see our Checklist & Optional Extras https://callthecleaners.com.au/full-checklist/
For General and Deep Cleaning Services that you may choose as an option, you can choose , oven cleaning, fridge interior cleaning, window cleaning, blind cleaning, balcony cleaning, changing of bedsheets, carpet steam cleaning, and many more.
For End of Lease Cleaning, please choose an extra needed for balcony, garage, blinds, or carpet steam cleaning.
Once we receive your booking, we’ll match you with one of our top cleaning pros and we’ll send you a confirmation. Cancel or reschedule your appointment for free up to 24 hours in advance.
Enter your contact information so that our team can contact you
Enter the address of your service location
Enter additional informations to make the booking hassle free
Enter any special notes for our team.
Enter your card information below. We’ll place a hold on your card 2 days before the service, but you will only be charged the day after the service has been completed.
TAKES LESS THAN 60 SECONDS
TAKES LESS THAN 60 SECONDS
Call the Cleaners Cleaning Checklists
| Bedrooms, living rooms and all common areas | General Clean | Deep Clean | End of Lease |
|---|---|---|---|
CLEAN HALLWAYS & STAIRCASES | |||
VACUUM & MOP ALL FLOORS | |||
DUST & WIPE DOWN ALL SURFACES | |||
EMPTY BINS | |||
MAKE BEDS (UPON REQUEST) | |||
DUST FURNITURE | |||
QUICK DE-CLUTTER OF FLOORS | |||
WIPE DOWN ELECTRONICS | |||
WIPE DOWN OUTSIDE WARDROBES | |||
CLEAN ALL LIGHT SWITCHES & DOORKNOBS. | |||
CLEAN MIRRORS | |||
CLEAN WINDOW FRAMES & LEDGES | |||
DUST CORNICES & REMOVE COBWEBS | |||
DETAIL SKIRTING BOARDS | |||
DETAIL ALL DOORS & DOOR FRAMES | |||
CLEAN CEILING FANS & A.C VENTS | |||
CLEAN ACCESSIBLE LIGHT FITTINGS | |||
CLEAN INSIDE CABINETS, DRAWERS & SHELVES | |||
INSIDE WINDOWS & WINDOW TRACKS | |||
INSIDE AND OUTSIDE OF SLIDING DOORS INCLUDING
TRACKS |
| Bathroom & Laundry room | General Clean | Deep Clean | End of Lease |
|---|---|---|---|
CLEAN FLOORS | |||
SCRUB TOILETS | |||
CLEAN OUTSIDE OF CABINETS & DRAWERS | |||
CLEAN BATHTUB & SHOWER | |||
CLEAN SINK & TAPS | |||
CLEAN MIRRORS | |||
CLEAN & WIPE DOWN ALL BENCH-TOP SURFACES | |||
CLEAN & DRY BUFF SINK/TUB & TAPS | |||
REMOVE ALL DUST & LINT | |||
CLEAN, VACUUM, & MOP FLOORS | |||
CLEAN ALL LIGHT SWITCHES & DOORKNOBS. | |||
REMOVE ALL LINT FROM THE EXHAUST FAN | |||
CLEAN INSIDE OF CABINETS & DRAWERS | |||
REMOVE DUST FROM SKIRTING BOARDS | |||
CLEAN LIGHT FITTINGS & WHERE ACCESSIBLE |
| Kitchen | General Clean | Deep Clean | End of Lease |
|---|---|---|---|
STACK & RUN THE DISHWASHER (UPON REQUEST) | |||
WIPE DOWN THE OUTSIDE OF APPLIANCES | |||
WET-WIPE OUTSIDE OF THE FRIDGE | |||
WET-WIPE THE OUTSIDE OF THE OVEN | |||
CLEAN THE OUTSIDE OF CABINETS & DRAWERS | |||
CLEAN ALL SURFACES | |||
CLEAN SINK | |||
CLEAN STOVE | |||
VACUUM & MOP FLOORS | |||
INSIDE OVEN (INCL. TRAYS & RACKS) | |||
CLEAN RANGE HOOD & FILTERS | |||
CLEAN INSIDE CABINETS, SHELVES & DRAWERS |
We’re providing services to the entire Melbourne region. We mainly offer services in:
Melbourne
- Melbourne CBD
- Inner North Melbourne
- Inner East Melbourne
- Bayside
- South Western Melbourne
- North & North Western Melbourne
- East Melbourne
- South Eastern Melbourne
- Frankston
in Sydney, Canberra & Melbourne
Call The Cleaners is a leading professional house cleaning service company in Sydney, Australia. We have a team of super professional cleaners specialising in House Cleaning Service, Window Cleaning Service, Carpet Cleaning Service and End of lease cleaning services. We offer a 100% Bond Back Guarantee for our End of lease cleaning services. On top of that, we follow agents’ checklists to make sure your home is as clean as new. Our goal is simple. It is to provide the best customer service and quality cleaning with our proven professional cleaning system and checklists. Our top-quality services, affordable prices, and highly experienced professional cleaners make us the most trustworthy cleaning company in Sydney, Australia.
Freequently Ask Questions
General Enquiries
Are We Covered by Insurance?
Absolutely, as professional cleaning service providers, we are insured. For proof of insurance or any other legal documents please email us at info@callthecleaners.com.au and we will gladly forward you our business documents.
What do we mean my “100% Satisfaction Guaranteed”?
Our team’s commitment to the job and making sure your requirements are met to your liking and bringing a smile on your face is the sole representation of our 100% Satisfaction Guaranteed. Should you have concerns with our service, we will make it right.
For escalation
- You will have 24 hours to call us on 0451 550 849 and provide us with feedback and detail of your concerns or issues.
- A 48 hour flexible period will be provided for Move-in/Move-out services.
- A re-schedule cleaning will be appointed to you to address your concerns on the following business days.
- After our second appointment with you, should you have concerns, we will escalate the issue to our management, and if we fail to address your concerns, we will provide you with credit or a refund.
Is it required for me to enter my payment details on booking?
Yes, but we do not deduct credits from your account on booking, prior to scheduling we will place a hold on your account. Only after our job is complete, payment charges will be deducted from your account.
Is our team pet friendly?
Absolutely, our team loves animals, and through our training program, they are well trained on how to deal with cats, dogs or any other pets. We are a pet-friendly cleaning service provider and our team knows how to love, respect and care for all animals.
Are there any late cancellation fees?
At Call The Cleaners we want to make sure that all appointments are dealt with timely and by a professional team. This is why we provide a 24-hour notice for any cancellation. Unfortunately, there will be a $50 charge if cancellations are made on the day of your appointment.
What if I am not satisfied with the cleaning?
We stand by our satisfaction guarantee, a grace period of 24 hours will be provided to raise any concerns/issues. Should you have a concern about our service, please contact us within business hours and we will make an arrangement to rectify the situation.
Property Damage or Loss Policy?
If our team has made any mistake which results in your property damage or loss, please call us at 0451 550 849 or email us at info@callthecleaners.com.au within 24 hours after your service. Once we are updated on the issue, we will ask you to fill out a form. Please note that you will be given 14 days to resubmit the form after the date your property loss or damage ticket has been issued.
Hazardous Working Condition?
If our job site is deemed as a hazardous working condition where it is beyond our service packages, our team has the right to refuse to work and exit the premises. Due to such circumstances, you will be charged a $50 booking fee for holding our booking system.
Questions About our Cleaning services
How long would it take to clean my house?
Every job duration varies differently, for example a 3 bedroom deep-clean requires 3 hours. Depending on how many rooms and other spaces to clean, our time duration varies, to find an accurate timing, use our booking system to find out how long it would take us to finish the job.
How many people will be coming to clean my house?
A minimum of 2 people per job site is required to do a basic job, but depending on how big the job is, more can be needed to do the job in time. Unless some jobs site such as: studio apartment cleaning, 2 bedroom cleaning or even touch up cleaning only 1 person is enough.
Is your cleaner background checked for my safety and security?
Absolutely 100%, at Call the Cleaners we make sure all our staff members are background checked and have a safe police clearance. Before joining Call the Cleaners, we make sure most of our team is previously experienced and have a one-on-one interview with our management and undergo rigorous training which covers customer service, professional etiquettes and safety procedures. You can feel relieved that our team is safe, secure and professional.
Do we provide our own cleaning products, or do I have to?
Yes, Call the Cleaners will provide our own cleaning supplies and tools. Depending on circumstances you can inform us after your booking to use specialised chemicals on sensitive/fragile places.
What services do we provide?
We offer a variety of services, starting from daily, weekly, fortnightly or even monthly. We also provide move-in & move-out cleaning services. Call the Cleaners cleaning services covers everything that has to do with residential cleaning.
What do you mean by deep cleaning?
If you haven’t had your house professionally cleaned for more than 3 months you need a deep clean. Deep cleaning is thoroughly cleaning and disinfecting every single spot, top or bottom which aims to remove dirt & grime. It’s about taking a step further and deep into how we clean. It also includes a sweep, vacuum, mop, disinfecting and deodorising to kill bacteria and germs.
Booking a Schedule
Can I book for the same day?
We cannot guarantee that it is possible, but feel free to book us in. If it's possible we will send our team through.
Do you need someone to come and inspect my place before booking?
Nope, not at all. When you book you will be able to tell us what type of job you are aiming at and that is enough. Should you have concerns after your book, please feel free to call us at 0451 550 849 and let us know.
Is your cleaner punctual, will he get here as per booking time?
Yes, most cleaners of Call the Cleaners are quite punctual, but just to be on the safe side, after making a booking we do inform our customers that there is a one hour arrival window, due to traffic or any other unfortunate circumstances. In case our team is late on arrival, the customer will be contacted and will be informed about the ETA.
