#1 Rated Cleaning Service in Sydney, Canberra & Melbourne

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    Our Customer Reviews

    Matt Witham
    Matt Witham
    2024-02-07
    Zinas came and did an end of lease clean for my one bedroom apartment. I had been living there for 14 years. The clean included steam cleaning, cleaning of walls, blinds, oven, bathroom and windows. The clean was finished in 3.5 hours. Zinas was friendly and gave great customer service. I would recommend Zinas for anyone finishing their lease. Was a great job and I’m very happy with the results.
    Epiphany Selene
    Epiphany Selene
    2024-02-05
    Did a fabulous job, we received our bond back in full thanks to their meticulous cleaning. Thanks again!
    Leigh Mckeough
    Leigh Mckeough
    2024-02-02
    Call the cleaners did a great job even the real estate competed on what a freat job they did
    Natalia Gonzalez
    Natalia Gonzalez
    2024-01-23
    Absolutely incredible cleaning, turned out a lot better than expected. Raj and team were thorough and cleaned everything to perfection. Definitely recommend and we will be returning customers. Can I also add, Raj and team are very friendly and came with great energy too.
    Oriana Fraser
    Oriana Fraser
    2024-01-22
    Really great experience with Call the Cleaners from start to finish, the awesome owner Arafat provided an upfront quote and a checklist of what was to be cleaned and any extras I wanted to be added ie steam cleaning, blinds etc which meant no surprises come the day of, the cleaners were prompt and thorough and with this I was able to get 100% of my bond back. Thank you!
    Stuart Gilbert
    Stuart Gilbert
    2024-01-22
    Great experience with Call the Cleaners with my recent end of lease clean. The guys were really great and did a top quality clean throughout the property. The steam clean was excellent. The landlord was very happy and the bond was returned
    Andrea Pizzie
    Andrea Pizzie
    2024-01-22
    Excellent service from inquiry to completion. I was very satisfied with the end of lease cleaning service they provided, I got my bond back in full.
    Jane Hoang
    Jane Hoang
    2024-01-20
    Jenish and his partners doing a great job ! Very clean and professional. Thank you Jensish
    Hao D
    Hao D
    2024-01-18
    Reliable and flexible team, I would recommend to my friends for sure.

    No Matter How Dirty Your Home Is

    We Will Get It Cleaned

    Our Services

    What Makes Us Different?
    Benefits
    • Trusted & Vetted Cleaners
    • Tailored Service, No Hidden Fees
    • 100% Money-Back guarantee
    • Schedule Online, Cancel Anytime
    • Trusted by 1000+ Sydney Homes

    Call The Cleaners

    Standard Cleaning Companies

    Simply book in 4 steps

    Book Appointment
    new booking

    Book your services online or over the phone

    01

    portfolio

    Call the Cleaners matches you with your trusted professional

    02

    login

    Manage your bookings online through your own login portal

    03

    coffee

    Relax and enjoy your clean space

    04

    Your complete satisfaction is our ultimate quality benchmark. That's why every Call the Cleaners service is assured with our 100% Happiness Guarantee. This means that if you are in any way dissatisfied with your service, we will have it amended for you - completely free!

    Our Best Pricing Plan For
    Cleaning Services

    Pricing Plan

    General Cleaning

    $130

    Saves time and energy by contacting Call the Cleaners to maintain a healthy and hygienic living environment.

    • Bedrooms
    • Bathrooms
    • Kitchen
    • Living/ Dining
    • Vacuuming
    • Mopping
    • Dusting
    • Skirting boards
    • Dust cornices
    • Doors/ door-frames
    • Window ledges/ frames*
    • Remove cobwebs*
    • Inside windows
    • Inside oven
    • Inside cupboards
    • See full checklist
    BOOK NOW

    Deep Cleaning

    $160

    Get thorough cleaning of hard-to-reach areas and neglected spaces to revive and restore the original beauty of your home with Call the Cleaners.

    • Bedrooms
    • Bathrooms
    • Kitchen
    • Living/ Dining
    • Vacuuming
    • Mopping
    • Dusting
    • Skirting boards
    • Dust cornices
    • Doors/ door-frames
    • Window ledges/ frames*
    • Remove cobwebs*
    • Inside windows
    • Inside oven
    • Inside cupboards
    • See full checklist
    BOOK NOW

    End of Lease Cleaning

    $320

    Call the Cleaners helps retrieve the security deposit in full and presents the property in the best possible condition for new tenants.

    • Bedrooms
    • Bathrooms
    • Kitchen
    • Living/ Dining
    • Vacuuming
    • Mopping
    • Dusting
    • Skirting boards
    • Dust cornices
    • Doors/ door-frames
    • Window ledges/ frames*
    • Remove cobwebs*
    • Inside windows
    • Inside oven
    • Inside cupboards
    • See full checklist
    BOOK NOW

    Call the Cleaners Cleaning Checklists

    BEDROOMS, LIVING ROOMS AND ALL COMMON AREAS GENERAL CLEAN DEEP CLEAN END OF LEASE
    CLEAN ALL LIGHT SWITCHES & DOORKNOBS.
    CLEAN HALLWAYS & STAIRCASES
    VACUUM & MOP ALL FLOORS
    DUST & WIPE DOWN ALL SURFACES
    EMPTY BINS
    MAKE BEDS (UPON REQUEST)
    DUST FURNITURE
    CLEAN WINDOW LEDGES
    QUICK DE-CLUTTER OF FLOORS
    CLEAN COBWEBS
    WIPE DOWN ELECTRONICS
    CLEAN MIRRORS
    DETAIL SKIRTING BOARDS
    DETAIL ALL DOORS & DOOR FRAMES
    CLEAN CEILING FANS & A.C VENTS
    CLEAN INSIDE CABINETS, DRAWERS & SHELVES
    INSIDE WINDOWS & WINDOW TRACKS
    INSIDE AND OUTSIDE OF SLIDING DOORS INCLUDING TRACKS
    KITCHEN GENERAL CLEAN DEEP CLEAN END OF LEASE
    STACK & RUN THE DISHWASHER (UPON REQUEST)
    WIPE DOWN THE OUTSIDE OF APPLIANCES
    WET-WIPE OUTSIDE OF THE FRIDGE
    WET-WIPE THE OUTSIDE OF THE OVEN
    CLEAN THE OUTSIDE OF CABINETS & DRAWERS
    CLEAN ALL SURFACES
    CLEAN SINK
    CLEAN STOVE
    VACUUM & MOP FLOORS
    CLEAN INSIDE OVEN
    CLEAN RANGE HOOD & FILTERS
    CLEAN INSIDE CABINETS, SHELVES & DRAWERS
    BATHROOM & LAUNDRY ROOM GENERAL CLEAN DEEP CLEAN END OF LEASE
    CLEAN FLOORS
    SCRUB TOILETS
    CLEAN OUTSIDE OF CABINETS & DRAWERS
    CLEAN BATHTUB & SHOWER
    CLEAN SINK & TAPS
    CLEAN MIRRORS
    CLEAN & WIPE DOWN ALL BENCH-TOP SURFACES
    CLEAN & DRY BUFF SINK/TUB & TAPS
    REMOVE ALL DUST & LINT
    CLEAN, VACUUM, & MOP FLOORS
    CLEAN HIGH TOUCH POINT AREAS (DOOR HANDLES /LIGHT SWITCHES)
    CLEAN INSIDE OF CABINETS & DRAWERS
    REMOVE DUST FROM SKIRTING BOARDS
    REMOVE ALL LINT FROM THE EXHAUST FAN
    CLEAN LIGHT FITTINGS & WHERE ACCESSIBLE

    Give Your Home That Extra Shine

    Simply add extras to your cleaning service whenever they are required.

    • Wet Wipe Blinds (per fixture)

      Wet wipe and dust all blinds

    • Inside Oven

      the outside of the oven, stovetop, and stove fan area is already included, so this is for inside specifically

    • Inside Cupboards (must be empty)

      This extra includes cleaning inside the cupboards and drawers inside all rooms in the home

    • Carpet Steam Clean (per room or area)

      This extra cleans much more than the surface of the carpet - it can remove dirt and debns that hos sunk deep into your carpet.

    • Spot Clean Walls (1-3 Bedroom)

      Spot cleaning areas that has marks

    • Garage Sweep & Tidy

      Wipe down, dust, and sweeping of all accessible areas.

    • Patio

      Sweeping and Tidying all accessible areas

    • Deck

      Sweeping and Tidying all accessible areas

    • Small Balcony

      Sweeping and Tidying all accessible areas

    • Large Balcony

      Sweeping and Tidying all accessible areas

    • Inside Fridge

      The outside of the fridge is already included, this extra is for the interior being cleaned

    • Change Bed Sheet

      This extra is for making beds

    • Laundry (Load & run machine)

    Service Exclusions

    There are certain things we don’t clean or guarantee due to OHS risks, liability risks, and complexity. This includes things such as: ● Chandeliers, ● Light Bulbs, Fly Screens, ● Fireplaces Biohazards (e.g. blood, faeces, excessive mould, etc.), ● Silicon & Grout Remediation, ● Removal of certain mineral deposits (e.g. stains in toilet bowls), ● Removal of pet hair embedded in carpet fibres, Ceiling Fans, Picture Rails, ● AC units/vent/filters, and other High Reach Areas (e.g. tops of cupboards, ceilings, etc). We also do not move furniture or clean underneath it, we do not guarantee removal of any stains (including remediation of stained grout or silicon), nor do we put away dishes, pots, pans, etc.  

    How it Works

    When you book your cleaning service in Sydney online, our system calculates the size of your home using the number of bedrooms and bathrooms. You can then customise your service with optional extras and we’ll estimate the amount of work required.

    Please choose the type of service you are looking for?

    CONFUSED? Check our checklist: https://callthecleaners.com.au/full-checklist/

    We HIGHLY recommend a Deep Clean for homes not cleaned for 30 days and for first visits to get your home prepared for ongoing maintenance.

    For all End-of-Lease cleans, homes must be empty prior to our team’s arrival.

    Need more than a general clean? Add extras like 'bond cleaning' (read more)

    One time home cleaning services are charged at full price. However, if you are a regular customer, you will get a discount for being a loyal customer.
    So you may get 20% off weekly home cleaning or 15% off fortnightly home cleaning!

    We use this information to estimate the total labour hours required for a thorough clean.

    First, since we need to estimate the overall size of the property. So kindly enter how many stories the property has, as well as the number of bedrooms and bathrooms in your home. Please also let us know if you have a laundry.
    For simplicity and accuracy of your quote, if you have a study/ office, please add it as an additional ‘bedroom’. If you have a separate toilet/ powder room/ dressing room, then please add it as an additional ‘bathroom’.

    Please check our checklist to see what is included and what is not. so you can choose your add-ons as required.

    Click to see our Checklist & Optional Extras https://callthecleaners.com.au/full-checklist/

    For General and Deep Cleaning Services that you may choose as an option, you can choose , oven cleaning, fridge interior cleaning, window cleaning, blind cleaning, balcony cleaning, changing of bedsheets, carpet steam cleaning, and many more.

    For End of Lease Cleaning, please choose an extra needed for balcony, garage, blinds, or carpet steam cleaning.

    Select the date and time you would like us to arrive.

    Once we receive your booking, we’ll match you with one of our top cleaning pros and we’ll send you a confirmation. Cancel or reschedule your appointment for free up to 24 hours in advance.

    Enter your contact information so that our team can contact you
    Enter the address of your service location
    Enter additional informations to make the booking hassle free
    Enter any special notes for our team.

    Select your payment option

    Enter your card information below. We’ll place a hold on your card 2 days before the service, but you will only be charged the day after the service has been completed.

    Why Choose Us?

    Our Team

    All our cleaners are highly vetted and experienced, interviewed in person & background and police checked & highly rated by our customers!

    Service Guarantee

    To ensure we deliver on the highest quality of work we have processes in place to guarantee we meet this and that our customers are happy.

    Reliability

    We pride ourselves on our commitment to integrity, stability, long-term relationships, and the highest standards of service and performance.

    Insured and Bonded

    Our cleaners are insured and bonded so no need to worry about your apartment, office or commercial space.

    Affordable Pricing

    Prices that work to your budget is one of our priorities. We aim to offer an affordable range of services.

    Advanced Equipment

    Depending on the work, we trust our powerful and advanced equipment.

    On Time Services

    We try to fit in with your time schedule and aim to be on time for your service, so you can focus on what’s important for you and your business.

    Flexibility

    Every space and customer is different and we understand that. This is why we create our service to fit your premises and any special requests you may have.

    We provide whatever you need for cleaning service

    About us

    Call The Cleaners is a leading professional house cleaning service company in Sydney, Australia. We have a team of super professional cleaners specialising in House Cleaning Service, Window Cleaning Service, Carpet Cleaning Service and End of lease cleaning services.

    We offer a 100% Bond Back Guarantee for our End of lease cleaning services. On top of that, we follow agents’ checklists to make sure your home is as clean as new. Our goal is simple. It is to provide the best customer service and quality cleaning with our proven professional cleaning system and checklists.

    Our top-quality services, affordable prices, and highly experienced professional cleaners make us the most trustworthy cleaning company in Sydney, Australia.

    Let’s See Company Life Statistics

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    Happy Clients

    We’re providing services to the entire Sydney, Canberra & Melbourne region. We mainly offer services in:

    The Hills District

    North Shore

    Northern Beaches

    Macquarie and Ryde

    The Inner West

    Eastern Suburbs

    Parramatta Region

    Greater Western Sydney

    South Sydney (Sutherland)

    South Western Sydney

    Canberra Central

    Woden Valley

    Belconnen

    Weston Creek

    Tuggeranong

    Gungahlin

    Molonglo Valley

    Melbourne CBD

    Inner North Melbourne

    Inner East Melbourne

    Bayside

    South Western Melbourne

    North & North Western Melbourne

    East Melbourne

    South Eastern Melbourne

    Frankston

    Phone Number

    +61451550849

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    Latest blog

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    Say Hello

    Leave A Message

    Freequently Ask Questions

    General Enquiries

    Absolutely, as professional cleaning service providers, we are insured. For proof of insurance or any other legal documents please email us at info@callthecleaners.com.au and we will gladly forward you our business documents.

    Our team’s commitment to the job and making sure your requirements are met to your liking and bringing a smile on your face is the sole representation of our 100% Satisfaction Guaranteed. Should you have concerns with our service, we will make it right.
    For escalation
    - You will have 24 hours to call us on 0451 550 849 and provide us with feedback and detail of your concerns or issues.
    - A 48 hour flexible period will be provided for Move-in/Move-out services.
    - A re-schedule cleaning will be appointed to you to address your concerns on the following business days.
    - After our second appointment with you, should you have concerns, we will escalate the issue to our management, and if we fail to address your concerns, we will provide you with credit or a refund.

    Yes, but we do not deduct credits from your account on booking, prior to scheduling we will place a hold on your account. Only after our job is complete, payment charges will be deducted from your account.

    Absolutely, our team loves animals, and through our training program, they are well trained on how to deal with cats, dogs or any other pets. We are a pet-friendly cleaning service provider and our team knows how to love, respect and care for all animals.

    At Call The Cleaners we want to make sure that all appointments are dealt with timely and by a professional team. This is why we provide a 24-hour notice for any cancellation. Unfortunately, there will be a $50 charge if cancellations are made on the day of your appointment.

    We stand by our satisfaction guarantee, a grace period of 24 hours will be provided to raise any concerns/issues. Should you have a concern about our service, please contact us within business hours and we will make an arrangement to rectify the situation.

    If our team has made any mistake which results in your property damage or loss, please call us at 0451 550 849 or email us at info@callthecleaners.com.au within 24 hours after your service. Once we are updated on the issue, we will ask you to fill out a form. Please note that you will be given 14 days to resubmit the form after the date your property loss or damage ticket has been issued.

    If our job site is deemed as a hazardous working condition where it is beyond our service packages, our team has the right to refuse to work and exit the premises. Due to such circumstances, you will be charged a $50 booking fee for holding our booking system.

    Questions About our Cleaning services

    Every job duration varies differently, for example a 3 bedroom deep-clean requires 3 hours. Depending on how many rooms and other spaces to clean, our time duration varies, to find an accurate timing, use our booking system to find out how long it would take us to finish the job.

    A minimum of 2 people per job site is required to do a basic job, but depending on how big the job is, more can be needed to do the job in time. Unless some jobs site such as: studio apartment cleaning, 2 bedroom cleaning or even touch up cleaning only 1 person is enough.

    Absolutely 100%, at Call the Cleaners we make sure all our staff members are background checked and have a safe police clearance. Before joining Call the Cleaners, we make sure most of our team is previously experienced and have a one-on-one interview with our management and undergo rigorous training which covers customer service, professional etiquettes and safety procedures. You can feel relieved that our team is safe, secure and professional.

    Yes, Call the Cleaners will provide our own cleaning supplies and tools. Depending on circumstances you can inform us after your booking to use specialised chemicals on sensitive/fragile places.

    We offer a variety of services, starting from daily, weekly, fortnightly or even monthly. We also provide move-in & move-out cleaning services. Call the Cleaners cleaning services covers everything that has to do with residential cleaning.

    If you haven’t had your house professionally cleaned for more than 3 months you need a deep clean. Deep cleaning is thoroughly cleaning and disinfecting every single spot, top or bottom which aims to remove dirt & grime. It’s about taking a step further and deep into how we clean. It also includes a sweep, vacuum, mop, disinfecting and deodorising to kill bacteria and germs.

    Booking a Schedule

    We cannot guarantee that it is possible, but feel free to book us in. If it's possible we will send our team through.

    Nope, not at all. When you book you will be able to tell us what type of job you are aiming at and that is enough. Should you have concerns after your book, please feel free to call us at 0451 550 849 and let us know.

    Yes, most cleaners of  Call the Cleaners are quite punctual, but just to be on the safe side, after making a booking we do inform our customers that there is a one hour arrival window, due to traffic or any other unfortunate circumstances. In case our team is late on arrival, the customer will be contacted and will be informed about the ETA.

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