Call The Cleaners
#1 Rated Cleaning Service in Sydney, Canberra & Melbourne
- Trusted Cleaners
- 5 Star Rated Service
- 100% Happiness Guarantee
- CALL US NOW : 8am- 10pm Mon-Sun for booking assistance
Our Customer Reviews
Our Services
- Trusted & Vetted Cleaners
- Tailored Service, No Hidden Fees
- 100% Money-Back guarantee
- Schedule Online, Cancel Anytime
- Trusted by 1000+ Sydney Homes
Call The Cleaners
Simply book in 4 steps
Book your services online or over the phone
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Call the Cleaners matches you with your trusted professional
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Manage your bookings online through your own login portal
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Relax and enjoy your clean space
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Your complete satisfaction is our ultimate quality benchmark. That's why every Call the Cleaners service is assured with our 100% Happiness Guarantee. This means that if you are in any way dissatisfied with your service, we will have it amended for you - completely free!
Our Best Pricing Plan For Cleaning Services
General Cleaning
$130
Saves time and energy by contacting Call the Cleaners to maintain a healthy and hygienic living environment.
- Bedrooms
- Bathrooms
- Kitchen
- Living/ Dining
- Vacuuming
- Mopping
- Dusting
- Skirting boards
- Dust cornices
- Doors/ door-frames
- Window ledges/ frames*
- Remove cobwebs*
- Inside windows
- Inside oven
- Inside cupboards
- See full checklist
Deep Cleaning
$160
Get thorough cleaning of hard-to-reach areas and neglected spaces to revive and restore the original beauty of your home with Call the Cleaners.
- Bedrooms
- Bathrooms
- Kitchen
- Living/ Dining
- Vacuuming
- Mopping
- Dusting
- Skirting boards
- Dust cornices
- Doors/ door-frames
- Window ledges/ frames*
- Remove cobwebs*
- Inside windows
- Inside oven
- Inside cupboards
- See full checklist
End of Lease Cleaning
$320
Call the Cleaners helps retrieve the security deposit in full and presents the property in the best possible condition for new tenants.
- Bedrooms
- Bathrooms
- Kitchen
- Living/ Dining
- Vacuuming
- Mopping
- Dusting
- Skirting boards
- Dust cornices
- Doors/ door-frames
- Window ledges/ frames*
- Remove cobwebs*
- Inside windows
- Inside oven
- Inside cupboards
- See full checklist
Call the Cleaners Cleaning Checklists
| BEDROOMS, LIVING ROOMS AND ALL COMMON AREAS | GENERAL CLEAN | DEEP CLEAN | END OF LEASE |
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CLEAN ALL LIGHT SWITCHES & DOORKNOBS. |
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CLEAN HALLWAYS & STAIRCASES |
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VACUUM & MOP ALL FLOORS |
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DUST & WIPE DOWN ALL SURFACES |
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EMPTY BINS |
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MAKE BEDS (UPON REQUEST) |
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DUST FURNITURE |
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CLEAN WINDOW LEDGES |
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QUICK DE-CLUTTER OF FLOORS |
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CLEAN COBWEBS |
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WIPE DOWN ELECTRONICS |
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CLEAN MIRRORS |
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DETAIL SKIRTING BOARDS |
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DETAIL ALL DOORS & DOOR FRAMES |
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CLEAN CEILING FANS & A.C VENTS |
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CLEAN INSIDE CABINETS, DRAWERS & SHELVES |
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INSIDE WINDOWS & WINDOW TRACKS |
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INSIDE AND OUTSIDE OF SLIDING DOORS INCLUDING
TRACKS |
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| KITCHEN | GENERAL CLEAN | DEEP CLEAN | END OF LEASE |
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STACK & RUN THE DISHWASHER (UPON REQUEST) |
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WIPE DOWN THE OUTSIDE OF APPLIANCES |
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WET-WIPE OUTSIDE OF THE FRIDGE |
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WET-WIPE THE OUTSIDE OF THE OVEN |
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CLEAN THE OUTSIDE OF CABINETS & DRAWERS |
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CLEAN ALL SURFACES
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CLEAN SINK |
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CLEAN STOVE |
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VACUUM & MOP FLOORS |
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CLEAN INSIDE OVEN |
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CLEAN RANGE HOOD & FILTERS |
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CLEAN INSIDE CABINETS, SHELVES & DRAWERS |
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| BATHROOM & LAUNDRY ROOM | GENERAL CLEAN | DEEP CLEAN | END OF LEASE |
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CLEAN FLOORS |
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SCRUB TOILETS |
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CLEAN OUTSIDE OF CABINETS & DRAWERS |
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CLEAN BATHTUB & SHOWER |
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CLEAN SINK & TAPS |
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CLEAN MIRRORS |
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CLEAN & WIPE DOWN ALL BENCH-TOP SURFACES |
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CLEAN & DRY BUFF SINK/TUB & TAPS |
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REMOVE ALL DUST & LINT |
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CLEAN, VACUUM, & MOP FLOORS |
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CLEAN HIGH TOUCH POINT AREAS (DOOR HANDLES /LIGHT
SWITCHES) |
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CLEAN INSIDE OF CABINETS & DRAWERS |
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REMOVE DUST FROM SKIRTING BOARDS |
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REMOVE ALL LINT FROM THE EXHAUST FAN |
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CLEAN LIGHT FITTINGS & WHERE ACCESSIBLE |
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Give Your Home That Extra Shine
Simply add extras to your cleaning service whenever they are required.
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Wet Wipe Blinds (per fixture)
Wet wipe and dust all blinds
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Inside Oven
the outside of the oven, stovetop, and stove fan area is already included, so this is for inside specifically
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Inside Cupboards (must be empty)
This extra includes cleaning inside the cupboards and drawers inside all rooms in the home
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Carpet Steam Clean (per room or area)
This extra cleans much more than the surface of the carpet - it can remove dirt and debns that hos sunk deep into your carpet.
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Spot Clean Walls (1-3 Bedroom)
Spot cleaning areas that has marks
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Garage Sweep & Tidy
Wipe down, dust, and sweeping of all accessible areas.
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Patio
Sweeping and Tidying all accessible areas
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Deck
Sweeping and Tidying all accessible areas
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Small Balcony
Sweeping and Tidying all accessible areas
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Large Balcony
Sweeping and Tidying all accessible areas
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Inside Fridge
The outside of the fridge is already included, this extra is for the interior being cleaned
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Change Bed Sheet
This extra is for making beds
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Laundry (Load & run machine)
Service Exclusions
There are certain things we don’t clean or guarantee due to OHS risks, liability risks, and complexity. This includes things such as: ● Chandeliers, ● Light Bulbs, Fly Screens, ● Fireplaces Biohazards (e.g. blood, faeces, excessive mould, etc.), ● Silicon & Grout Remediation, ● Removal of certain mineral deposits (e.g. stains in toilet bowls), ● Removal of pet hair embedded in carpet fibres, Ceiling Fans, Picture Rails, ● AC units/vent/filters, and other High Reach Areas (e.g. tops of cupboards, ceilings, etc). We also do not move furniture or clean underneath it, we do not guarantee removal of any stains (including remediation of stained grout or silicon), nor do we put away dishes, pots, pans, etc.
How it Works
When you book your cleaning service in Sydney online, our system calculates the size of your home using the number of bedrooms and bathrooms. You can then customise your service with optional extras and we’ll estimate the amount of work required.
CONFUSED? Check our checklist: https://callthecleaners.com.au/full-checklist/
We HIGHLY recommend a Deep Clean for homes not cleaned for 30 days and for first visits to get your home prepared for ongoing maintenance.
For all End-of-Lease cleans, homes must be empty prior to our team’s arrival.
One time home cleaning services are charged at full price. However, if you are a regular customer, you will get a discount for being a loyal customer.
So you may get 20% off weekly home cleaning or 15% off fortnightly home cleaning!
First, since we need to estimate the overall size of the property. So kindly enter how many stories the property has, as well as the number of bedrooms and bathrooms in your home. Please also let us know if you have a laundry.
For simplicity and accuracy of your quote, if you have a study/ office, please add it as an additional ‘bedroom’. If you have a separate toilet/ powder room/ dressing room, then please add it as an additional ‘bathroom’.
Click to see our Checklist & Optional Extras https://callthecleaners.com.au/full-checklist/
For General and Deep Cleaning Services that you may choose as an option, you can choose , oven cleaning, fridge interior cleaning, window cleaning, blind cleaning, balcony cleaning, changing of bedsheets, carpet steam cleaning, and many more.
For End of Lease Cleaning, please choose an extra needed for balcony, garage, blinds, or carpet steam cleaning.
Once we receive your booking, we’ll match you with one of our top cleaning pros and we’ll send you a confirmation. Cancel or reschedule your appointment for free up to 24 hours in advance.
Enter your contact information so that our team can contact you
Enter the address of your service location
Enter additional informations to make the booking hassle free
Enter any special notes for our team.
Enter your card information below. We’ll place a hold on your card 2 days before the service, but you will only be charged the day after the service has been completed.
Why Choose Us?
Our Team
All our cleaners are highly vetted and experienced, interviewed in person & background and police checked & highly rated by our customers!
Service Guarantee
To ensure we deliver on the highest quality of work we have processes in place to guarantee we meet this and that our customers are happy.
Reliability
We pride ourselves on our commitment to integrity, stability, long-term relationships, and the highest standards of service and performance.
Insured and Bonded
Our cleaners are insured and bonded so no need to worry about your apartment, office or commercial space.
Affordable Pricing
Prices that work to your budget is one of our priorities. We aim to offer an affordable range of services.
Advanced Equipment
Depending on the work, we trust our powerful and advanced equipment.
On Time Services
We try to fit in with your time schedule and aim to be on time for your service, so you can focus on what’s important for you and your business.
Flexibility
Every space and customer is different and we understand that. This is why we create our service to fit your premises and any special requests you may have.
About us
Call The Cleaners is a leading professional house cleaning service company in Sydney, Australia. We have a team of super professional cleaners specialising in House Cleaning Service, Window Cleaning Service, Carpet Cleaning Service and End of lease cleaning services.
We offer a 100% Bond Back Guarantee for our End of lease cleaning services. On top of that, we follow agents’ checklists to make sure your home is as clean as new. Our goal is simple. It is to provide the best customer service and quality cleaning with our proven professional cleaning system and checklists.
Our top-quality services, affordable prices, and highly experienced professional cleaners make us the most trustworthy cleaning company in Sydney, Australia.
Let’s See Company Life Statistics
We’re providing services to the entire Sydney, Canberra & Melbourne region. We mainly offer services in:
The Hills District
North Shore
Northern Beaches
Macquarie and Ryde
The Inner West
Eastern Suburbs
Parramatta Region
Greater Western Sydney
South Sydney (Sutherland)
South Western Sydney
Melbourne CBD
Inner North Melbourne
Inner East Melbourne
Bayside
South Western Melbourne
North & North Western Melbourne
East Melbourne
South Eastern Melbourne
Frankston
Phone Number
Email Address
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Latest blog
Why Need Professional House Cleaning Before A Vacation?
Vacations are relaxing until you return to a heap of accumulated dust and laundry. When you start thinking about the cleaning task that you need to complete, you may feel that going out for a
Leave Your Rented Property in Perfect Condition with Expert End Of Lease Cleaning
Is your tenancy in your rented house coming to an end? Are you making plans for relocating to your new home in another location? If so, then you must ensure you leave the rented property
Reasons to Opt for Professional Kitchen Cleaning Services
Maintaining ultimate cleanliness and hygiene in your kitchen should be one of your top priorities, as this is where you conduct all your cleaning tasks. A clean and fresh kitchen space motivates you to enjoy
Say Hello
Freequently Ask Questions
General Enquiries
Are We Covered by Insurance?
Absolutely, as professional cleaning service providers, we are insured. For proof of insurance or any other legal documents please email us at info@callthecleaners.com.au and we will gladly forward you our business documents.
What do we mean my “100% Satisfaction Guaranteed”?
Our team’s commitment to the job and making sure your requirements are met to your liking and bringing a smile on your face is the sole representation of our 100% Satisfaction Guaranteed. Should you have concerns with our service, we will make it right.
For escalation
- You will have 24 hours to call us on 0451 550 849 and provide us with feedback and detail of your concerns or issues.
- A 48 hour flexible period will be provided for Move-in/Move-out services.
- A re-schedule cleaning will be appointed to you to address your concerns on the following business days.
- After our second appointment with you, should you have concerns, we will escalate the issue to our management, and if we fail to address your concerns, we will provide you with credit or a refund.
Is it required for me to enter my payment details on booking?
Yes, but we do not deduct credits from your account on booking, prior to scheduling we will place a hold on your account. Only after our job is complete, payment charges will be deducted from your account.
Is our team pet friendly?
Absolutely, our team loves animals, and through our training program, they are well trained on how to deal with cats, dogs or any other pets. We are a pet-friendly cleaning service provider and our team knows how to love, respect and care for all animals.
Are there any late cancellation fees?
At Call The Cleaners we want to make sure that all appointments are dealt with timely and by a professional team. This is why we provide a 24-hour notice for any cancellation. Unfortunately, there will be a $50 charge if cancellations are made on the day of your appointment.
What if I am not satisfied with the cleaning?
We stand by our satisfaction guarantee, a grace period of 24 hours will be provided to raise any concerns/issues. Should you have a concern about our service, please contact us within business hours and we will make an arrangement to rectify the situation.
Property Damage or Loss Policy?
If our team has made any mistake which results in your property damage or loss, please call us at 0451 550 849 or email us at info@callthecleaners.com.au within 24 hours after your service. Once we are updated on the issue, we will ask you to fill out a form. Please note that you will be given 14 days to resubmit the form after the date your property loss or damage ticket has been issued.
Hazardous Working Condition?
If our job site is deemed as a hazardous working condition where it is beyond our service packages, our team has the right to refuse to work and exit the premises. Due to such circumstances, you will be charged a $50 booking fee for holding our booking system.
Questions About our Cleaning services
How long would it take to clean my house?
Every job duration varies differently, for example a 3 bedroom deep-clean requires 3 hours. Depending on how many rooms and other spaces to clean, our time duration varies, to find an accurate timing, use our booking system to find out how long it would take us to finish the job.
How many people will be coming to clean my house?
A minimum of 2 people per job site is required to do a basic job, but depending on how big the job is, more can be needed to do the job in time. Unless some jobs site such as: studio apartment cleaning, 2 bedroom cleaning or even touch up cleaning only 1 person is enough.
Is your cleaner background checked for my safety and security?
Absolutely 100%, at Call the Cleaners we make sure all our staff members are background checked and have a safe police clearance. Before joining Call the Cleaners, we make sure most of our team is previously experienced and have a one-on-one interview with our management and undergo rigorous training which covers customer service, professional etiquettes and safety procedures. You can feel relieved that our team is safe, secure and professional.
Do we provide our own cleaning products, or do I have to?
Yes, Call the Cleaners will provide our own cleaning supplies and tools. Depending on circumstances you can inform us after your booking to use specialised chemicals on sensitive/fragile places.
What services do we provide?
We offer a variety of services, starting from daily, weekly, fortnightly or even monthly. We also provide move-in & move-out cleaning services. Call the Cleaners cleaning services covers everything that has to do with residential cleaning.
What do you mean by deep cleaning?
If you haven’t had your house professionally cleaned for more than 3 months you need a deep clean. Deep cleaning is thoroughly cleaning and disinfecting every single spot, top or bottom which aims to remove dirt & grime. It’s about taking a step further and deep into how we clean. It also includes a sweep, vacuum, mop, disinfecting and deodorising to kill bacteria and germs.
Booking a Schedule
Can I book for the same day?
We cannot guarantee that it is possible, but feel free to book us in. If it's possible we will send our team through.
Do you need someone to come and inspect my place before booking?
Nope, not at all. When you book you will be able to tell us what type of job you are aiming at and that is enough. Should you have concerns after your book, please feel free to call us at 0451 550 849 and let us know.
Is your cleaner punctual, will he get here as per booking time?
Yes, most cleaners of Call the Cleaners are quite punctual, but just to be on the safe side, after making a booking we do inform our customers that there is a one hour arrival window, due to traffic or any other unfortunate circumstances. In case our team is late on arrival, the customer will be contacted and will be informed about the ETA.