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Frequently Ask Questions
Do you provide the same cleaner for recurring visits?
Absolutely. We assign the same vetted cleaner for every recurring service to ensure consistency and familiarity with your home.
Are your cleaners background-checked and insured?
Yes. All of our cleaners go through a strict vetting process, including police background checks, reference verification, and insurance coverage for your peace of mind.
What areas do you serve across Sydney?
We service all major Sydney regions including the Inner West, Northern Beaches, CBD, North Shore, Eastern Suburbs, and beyond.
How does your 100% bond-back guarantee work?
If you book our end-of-lease cleaning, we guarantee your bond return. If your agent finds any issues, we’ll re-clean the area free of charge within 48 hours no questions asked.
Can I get a quote before booking?
Yes! You can get an instant online quote based on the size of your home, type of service, and any add-ons you select with no hidden fees.
Do you clean apartments and high-rise units?
Of course! We specialise in apartment cleaning and have tailored checklists that work perfectly for compact or high-rise living spaces.
What’s included in your regular house cleaning service?
Our regular cleaning includes dusting, vacuuming, mopping, kitchen and bathroom cleaning, and more. You can also customize your checklist based on your needs.
Do you offer same-day or urgent cleaning services?
We try our best to accommodate urgent requests. If you need same-day cleaning, please call us directly, and we’ll check availability in your area.